Delivery, Packaging & Order Tracking

We all know that the cost of delivery is usually the sticking point when buying online, so we have been as transparent as possible here. We make no margin on shipping at all, we use a premium service, which ensures your bottles arrive on time and more importantly in one piece.

Standard delivery to the UK Mainland takes 1-3 working days of your order being received. We also offer extra liability on your wines, this is available at checkout at an extra cost of £5.00.

BOTTLES ORDERED DELIVERY CHARGE
Less than 6 bottles £7.50
6 + Bottles £8.00
£150 or more FREE

* Orders £150.00+ are eligible to FREE delivery to a single UK Mainland address.

Packaging:

We use an innovative packaging system specifically designed for the shipping of premium-priced bottles. The Plonk wine packaging has gone through vigorous development and myriad crash tests conducted in accordance with the strictest international standards. Made entirely from premium grade recycled cardboard, our packaging delivers an exceptionally high level of protection.

Order Tracking:

All of our orders are fully tracked, the courier will issue you with a delivery time slot by text or email, which you can alter if you are not in.

Please note; All deliveries will need to be signed for by an adult, 18+ on arrival.

Due to delivery restrictions, we are unable to deliver on weekends or Bank Holidays.

We are all about flexibility. So if you have special instructions or wish to include a special note, please let us know and we will do our best to make it happen.

In the unlikely event that you haven’t received your order after the 1-3 day period, please reach out to us and we will get it sorted.