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We make no margin on shipping. We use Packfleet inside the M25 and Evri for the rest of the UK. We previously used UPS for the rest of the UK, but their price rises went up two-fold at the start of 2024, making the costs untenable for a company of our size. Standard delivery to the UK Mainland is sent out on a 2-4 day service.
| Bottles | Standard 2-4 days |
| 1 bottle | £9.50 |
| 2 - 3 bottles | £9.50 |
| 4 - 6 bottles | £9.50 |
| 7 - 12 bottles | £9.50 |
| £120 + | Free* |
* Orders £120.00+ are eligible for FREE delivery to a single UK Mainland address.
Due to new legislation introduced on Friday 13th December 2024, we are no longer able to ship outside of UK Mainland.
Some products may be in our other warehouse, this takes a few days to have transferred over. We also occasionally offer wines on a ‘pre-order’ basis. In the event of a delay to your delivery, one of our team will be in contact. Please also note that we currently only offer weekday delivery. If you wish to stipulate a delivery day, or if you have any questions about our deliveries, feel free to get in touch with us via our contact page.
We use an innovative packaging system specifically designed for the shipping of premium-priced bottles. The Plonk wine packaging has gone through vigorous development and myriad crash tests conducted in accordance with the strictest international standards. Made entirely from premium grade recycled cardboard, our packaging delivers an exceptionally high level of protection.
Gift wrapping is available and can be added at 'View Cart' on a per-order basis.
All of our orders are fully tracked, our courier will issue you with a delivery time by text or email, which you can alter if you are not in. You will receive email and SMS updates so you can track the progress of your delivery all the way.
All deliveries will need to be signed for (electronically) by an adult, 18+ on arrival. We refuse to sell alcohol to anyone who is, or appears to be, under the age of 18. By placing an order you confirm that you are at least 18 years of age and we, reserve the right to ask for a form of ID if we are unsure about the recipient’s age. Alcohol will not be delivered to anyone who appears intoxicated. Please drink responsibly and refer to www.drinkaware.co.uk for more info.
If you have special instructions please let us know and we will do our best to make it happen.
In the unlikely event that you haven’t received your order after the 2-4 day period, please reach out to us and we will get it sorted.
If your wine is not what you ordered please let us know within 4 days and we will arrange for the collection and re-despatch of a replacement order.
We offer free replacement on all stock if proven to be damaged in transit.
If our products are proven to be out of condition on arrival we offer replacement stock to the same value.
Unfortunately we are unable to replace any wines from our 'fine wines' collection as these wines are purchased ‘sold as seen’.
